Legal information

About this section

This page brings together the legal documents that apply when you visit axia.co.uk or contact Axia Computer Systems Ltd. We have written each document in plain English so you can quickly understand what information we collect, why we collect it, and what choices you have.

Axia Computer Systems Ltd is a company registered in England and Wales (company number 02969346) with its registered office at Axia House, 3D Regal Way, Watford, Hertfordshire WD24 4YJ. References in our policies to “Axia”, “we”, “us” and “our” mean Axia Computer Systems Ltd.

Documents covered here

The two documents linked below cover the most common questions we receive about data protection, cookies and website usage. They apply to the Axia Computer Systems website and, where relevant, to the services we deliver to our customers.

• Privacy Policy — explains which personal data we collect, how we use it, how long we keep it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
• Cookie Policy — lists the cookies and similar technologies set by this website, the purpose of each one, and the steps you can take to manage or disable them through your browser.

Updates and changes

We review our legal documents regularly so they stay accurate and reflect changes to our products, services and the law. The “Last updated” date at the top of each policy records when it was last revised. Material changes that affect your rights will be highlighted on this page so you can find them quickly.

Continuing to use axia.co.uk after a change takes effect means you accept the updated document. If you do not agree with a change, please stop using the website and contact us using the details below so we can discuss your concerns.

Third-party content and links

Our website may link to third-party sites operated by our partners, vendors and industry bodies. Those sites have their own privacy and cookie practices, and we do not control or endorse them. We recommend reading the legal notices on any external site before submitting personal information to it.

Questions, requests and complaints

If you have a question about any of these documents, want to exercise a data protection right, or wish to raise a concern, our team is happy to help. The quickest ways to reach us are:

• Email — legal@axia.co.uk
• Telephone — 01923 333111 (Monday to Friday, 9am to 5:30pm)
• Post — Data Controller, Axia Computer Systems Ltd, Axia House, 3D Regal Way, Watford, Hertfordshire WD24 4YJ

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk if you believe we have handled your personal data unlawfully. We would, however, appreciate the chance to resolve any issue directly with you first.